Shipping Policy
Thank you for choosing [Your Company Name]. We are committed to providing fast, reliable, and secure delivery of shipping containers to your location. This Shipping Policy outlines our procedures, timelines, and responsibilities regarding the transportation and delivery of containers.
1. Shipping Coverage
We offer delivery services across [Your Service Area – e.g., PAN India / selected regions]. If your location falls outside our standard delivery range, please contact our support team to check availability and receive a custom shipping quote.
2. Delivery Timeframes
Standard delivery timeframes are as follows:
In-stock containers: 3 to 7 business days
Customized containers: 10 to 20 business days depending on the complexity of the modifications
Delays may occur due to weather, site conditions, local regulations, or third-party logistics. We will notify you promptly of any changes to your expected delivery date.
3. Shipping Charges
Shipping costs are calculated based on:
Delivery distance
Container size and quantity
Accessibility of the delivery site
Additional equipment required (e.g., crane, forklift)
You will receive a full breakdown of shipping charges at the time of order confirmation. All charges must be paid in full prior to dispatch unless otherwise agreed.
4. Site Requirements
To ensure smooth delivery, customers must:
Provide accurate delivery address and contact details
Ensure the site is accessible and levelled
Inform us in advance of any restricted access, low overheads, soft ground, or other potential hazards
If re-delivery is required due to access issues, extra charges will apply.
5. Delivery Process
Our logistics team or trusted delivery partners will contact you before dispatch to confirm schedule.
Containers are delivered using flatbed trucks or trailers.
Offloading is the customer’s responsibility unless crane service has been pre-arranged.
6. Inspection at Delivery
Customers are encouraged to inspect the container at the time of delivery. If there is visible damage, incorrect delivery, or any other issue, it must be reported immediately to the driver and our customer support team.
7. Missed or Delayed Deliveries
If the customer is unavailable or the site is not ready on the scheduled delivery date, additional charges for waiting time, re-delivery, or storage may apply.
We are not responsible for delays caused by force majeure events such as natural disasters, road closures, or legal restrictions.
8. International Shipping
If you require international shipping (for export purposes), we can assist in container certification, port delivery, and customs documentation, depending on your requirements. Additional fees and timelines will apply.
9. Need Help?
For questions or assistance related to shipping, please contact us:
📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]
🕘 Working Hours: Mon–Sat, 9:00 AM – 6:00 PM
We appreciate your trust in [Your Company Name] and strive to deliver your containers safely and on time.